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Reference

Troubleshooting

Short answers to the failures you'll actually hit.

Login says not configured#

The deployment is missing its Appwrite environment variables, so identity cannot start. Nothing is wrong with your account - the operator needs to set them; if you self-host, that operator is you.

402 from the API#

Error

insufficient_quota: the weekly allowance and usage-credits are both exhausted. Subscribe to Go, or top up usage-credits in Billing.

503 upstream not configured#

The gateway is up but its upstream model provider is not configured on the deployment. Nothing on your side fixes this - report it.

macOS blocks the binary#

Release builds are signed and notarized, so this is unusual - it normally means a self-built binary, or a copy that lost its signature in transit. Clear quarantine and relaunch:

xattr -c "$(which haider)"

Lost an API key#

Keys are shown once and stored hashed - there is no reveal. Revoke the lost key and create a new one in the dashboard.